• Reservations canceled at least 14 days prior to the reservation date will be exempt from charges ALWAYS AND WHEN MADE IN CASH. In the event that the payment has been made by credit card, debit, deposit, bank transfer or via PayPal, A 6% CHARGE WILL BE APPLIED ON THE TOTAL PAYMENT BY BANK COMMISSION CONCEPT. All reimbursement will be made via deposit, bank transfer or via PayPal. However, the client also has the option to modify the date of his reservation WITHOUT SUFFERING PENALTIES as long as he communicates with us by phone or by email FOR AT LEAST FOURTEEN DAYS BEFORE THE DATE IN WHICH HIS RESERVATION WAS ORIGINALLY SCHEDULED so that we can make the relevant changes. Any cancellation or modification must be confirmed by the hotel electronically for it to be considered valid. * Restrictions apply. ** Subject to availability.
• Reservations canceled 7 to 11 days prior to the reservation date will be credited with a penalty equivalent to 50% of the total amount of one night's lodging. All refunds will be made exclusively via bank deposit or electronic transfer. However, the client also has the option to modify the date of his reservation WITHOUT SUFFERING PENALTIES as long as he communicates with us by phone or by email AT LEAST FIVE DAYS BEFORE THE DATE IN WHICH HIS RESERVATION WAS ORIGINALLY SCHEDULED so that we can make the relevant changes. Any cancellation or modification must be confirmed by the hotel electronically for it to be considered valid. * Restrictions apply. ** Subject to availability.
• Reservations canceled from 1 to 6 days prior to the reservation date will be awarded a penalty equivalent to 100% of the total amount of accommodation. All refunds will be made exclusively via bank deposit or electronic transfer. However, the client also has the option to modify the date of his reservation WITHOUT SUFFERING PENALTIES as long as he communicates with us by telephone or by email FOR AT LEAST FOUR DAYS BEFORE THE DATE IN WHICH HIS RESERVATION WAS ORIGINALLY SCHEDULED so that we can make the relevant changes. Any cancellation or modification must be confirmed by the hotel electronically for it to be considered valid. * Restrictions apply. ** Subject to availability and room type.
• All reservations that HAVE NOT BEEN CANCELED WITH ANTICIPATION (NO SHOWS) will be credited at a charge equivalent to 100% of the cost of YOUR RESERVATION WITHOUT RIGHT TO MODIFY THE DATE IN YOUR RESERVATION.